VoIP Terms and Conditions of Service Agreement

Terms and Conditions*
1) Local Number Portability (LNP) allows you to move your current telephone number from your current telephone service provider to iTenol Communications. Your current provider requires this Letter of Authorization as proof that you have explicitly requested and authorized to have your telephone number transferred to another provider.

2) By submitting this form, you authorize us to initiate the process of transferring your telephone number to iTenol Communications or its designated agent. After the transfer is complete, your transferred telephone number will be added to your iTenol Communications account. Once this form has been submitted to iTenol Communications, the number porting process CANNOT BE STOPPED.

3) The process of transferring your number will take a MINIMUM of 7 business days to complete and up to 45 business days or more depending on the current provider. During this time, we may or may not be able to obtain status updates from your current provider regarding the status of the transfer. While the transfer is being scheduled, your current telephone service and your iTenol Communications service will not be interrupted. During this time, you MUST maintain active paying service with both your current provider and with iTenol Communications.

4) Once the port has taken place, calls to your current telephone number will ring your iTenol Communications hosted phone service or SIP trunk as may be the case. Canceling your iTenol Communications service after emailing this form and before your number port is complete WILL result in losing your phone number.

5) If you have ANY additional services on your existing line (other phone numbers, DSL, distinctive ring, toll-free numbers, Centrex services, etc.) we WILL NOT be able to port your number. You must remove any additional services on that number and wait AT LEAST two weeks before submitting this form to iTenol Communications. Please DO NOT submit any service change orders on your current phone number to your current provider. Doing so will delay or cancel this transfer.

6) By submitting this LNP form you agree to our terms and conditions for providing voice services as published on our website at the following link: https://itenol.com/voip-services/voip-terms-and-conditions-of-service-agreement/ .

7) You also acknowledge that our terms and conditions of service may change at any time without any prior notice. You are responsible for reviewing our terms and conditions periodically to ensure compliance and adherence with our agreement.

8) Any changes to the order or delivery of services is subject to pricing changes and additional charges.
I agree to the above terms and conditions

Phone Number To Be Ported*
Please enter the phone number you wish to port to iTenol Communications. Format (###) ###-####
Additional Numbers To Be Ported
Please enter a list of additional numbers you wish to port to iTenol Communications. One number per line. Format (###) ###-####

Please complete all fields about your current service provider to ensure there are no delays in porting your phone number(s)
Account Number with Current Provider *
Account Number with Current Provider
Person Authorized to Make Account Changes with Current Provider*
Person Authorized to Make Account Changes with Current Provider
Customer/Company Name with Current Provider*
Customer/Company Name with Current Provider
Customer/Company Name with Current Provider*
Customer/Company Name with Current Provider *

Street Address Address Line 2 City State ZIP Code

Desired Due Date of Port*
Desired Due Date of Port
Date Format: MM slash DD slash YYYY
Most Recent Bill or Proof of Ownership
Please Provide The Most Recent Bill or Proof of Ownership For The Number Being Ported
Drop files here or

Accepted file types: jpg, gif, png, pdf.

Service To Port To*
Please state the iTenol Service you wish to port the number to.

By signing below, I designate iTenol Communications or its designated agent to transfer my service from my current provider to iTenol Communications or its designated agent so that iTenol Communications may provide its service. I also authorize iTenol Communications or its designated agent to obtain billing information, customer service records, and other network information (CPNI) required to provide me with iTenol Communications service. I also understand that I may consult with iTenol Communications as to whether a port-in fee will apply at the time of this port. I also understand that a port-out fee may apply in the future. I also understand that the time frame in which the port can be completed is not controlled by iTenol Communications. By signing below, I also agree to all Terms and Conditions as stated in the iTenol Communications Inc. User Agreement.
Customer Name*
Please State Your Name in Full
Prefix First Last
Customer Email*
Please Enter Your Email Address Here and Confirm The Same
Enter Email Confirm Email
Customer Cell Number*
Please Specify an Alternate Cell Number In Case We Can't Reach You on Your Business Line
Digital Signature*
Digital Signature - Please Type Your Name in Full With The Sentence "I Agree" in Full
Date Signed*
Date Signed
Date Format: MM slash DD slash YYYY
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Name
This field is for validation purposes and should be left unchanged.

MON–FRI	9AM–6PM
SAT	10AM-4PM
SUN	10AM-2PM

Local Number Porting Request

Step 1 of 6

+1 (877) 948-3665

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