Gold Managed Services For Small and Mid-Sized Businesses In Houston & Redmond

Our Gold Managed Services Plan is the ideal starter plan for any small business looking for some basic Managed IT Services and Support.

Learn how our Gold Managed Services plan can help your business avoid internet security threats and provide up-time monitoring.

Complete the short form or call us today @
(877) 948-3665 for your no obligation risk-free 30day trial

Complete the short form below for your complimentary guide to “Gold Managed Services“ and qualify to get up-to 5hrs of try-B4-You-Buy Services

Leverage our technical expertise and automation tools to
improve business processes, eliminate technology issues, and drive new levels of productivity for our clients

Our team has the track record in increasing business productivity while reducing IT spending for our clients. Our automation strategies and tools are designed to achieve one or more of the following goals:

Our Gold Managed IT Services Commitment

Pain Free Gold Managed IT Services from iTenol offers innovative and essential functions and products for each level of business. Working with or as your IT Department, iTenol focuses on putting you back in control and ensuring technology works for you rather than you working to keep up with technology.

Back To Top

Initial Site Survey (27-Point Network Audit)

A senior engineer will come on-site to create initial network documentation, as well as audit your network for potential problem areas including:
  • Network security
  • Data back-ups
  • Virus protection
  • Spam filtering
  • Hardware integrity (check for pending failures)
  • System performance and trends
  • Overall network design and layout

Back To Top

Network Monitoring

This 24/7 network monitoring service will allow us to watch every aspect of your network to detect and report problems before they escalate into downtime, data loss, or expensive repair issues. Some of the items we will monitor include:
  • Server traffic and load
  • Hardware integrity and reliability
  • Storage space and availability
  • Back-up success and failures
  • Anti-virus protection
  • Spyware detection and removal
  • Uninterruptible Power Supply (UPS) monitoring

Back To Top

Quarterly On-Site Consultation

Every three months we will come on-site to perform an extensive analysis of your network's trends, security, and performance, as well as to review your company's goals and technology issues with you. This quarterly review will allow us to make specific recommendations for improving your network performance, office productivity, and help you plan and budget for future IT needs.

Back To Top

Monthly On-Site Network Audit and Tune Up

Every month a technician will come on-site and conduct a thorough audit and tune up of your network to:
  • Review and update available security patches
  • Check status of Anti-Virus Clients
  • Test peripherals, such as UPS(s)
  • Perform a full data restore to ensure back-ups are functioning properly
  • Review hard drive space, memory, CPU utilization
  • Review network documentation and make changes as necessary
  • Review routers, firewalls, and switches for failure or problems
  • Optimize server for maximum performance and reliability
  • Review and install operating system updates
  • Test backup and restore data
  • In-depth review of server logs for errors and potential problems
  • Add and remove users

Back To Top

Spam Filtering - Unlimited Users

Thanks to a remote filtering service we offer through [Barracuda], we can stop 97% of all spam and filter 100% of viruses sent via e-mail without requiring you to purchase and maintain expensive in-house hardware or software.

Back To Top

Break-Fix Services

In the RARE event that your network goes down, or if you experience any type of problem, our team of senior technicians will troubleshoot and resolve the issue for a small fee based on your service plan You can consider this like a network insurance plan.

Back To Top

FREE Unlimited Helpdesk Support

You and your employees can call anytime during business hours and speak to a technician about problems they are experiencing.

Back To Top

Emergency Response to Technical Problems

  • 1hr

Back To Top

Remote Support & Diagnosis:

  • 1st 15minutes - FREE / device / incident
    $15 per 15minute increments / device / incident after 1st 15 minutes

Back To Top

Virus Definition and Security Patch Updates

  • Automatic virus definition updates
  • Automatic desktop patch and bug fix updates
  • Automatic server patch and bug fix updates

Back To Top

Virus Prevention, Virus Removal and Cleaning

  • Unlimited virus removal and cleaning in the unlikely event of an virus infection.

Back To Top

Creation of Acceptable Use Policy

  • We will develop and provide an Acceptable Use Policy document which will help police and protect your data and network environment

Back To Top

Monthly Reporting

  • Monthly Executive Summary Report
  • Daily System Status E-mail Update

Back To Top

Virtual System Administrator

  • Client Access to Virtual Systems Administrator

Back To Top

Unlimited Software Upgrades

  • Unlimited Software Upgrades:-
    = Example - From Office 2010 to Office 2013
    = Quickbooks Upgrades
    = Peachtree Upgrade

Back To Top

Spyware Monitoring and Removal

  • Unlimited Spyware Monitoring
  • Unlimited Spyware Removal

Back To Top

Unlimited User Management

  • Unlimited Adding and Removal of Network User
  • Unlimited Setup of Network Resources for Each newly added User

Back To Top

FREE Year-End Technology Review

Designed to help you plan how to use technology to increase productivity, cut costs, gain competitive advantages, and support your company's growth.

Back To Top

100% Satisfaction Guarantee

Plus, you will be covered under our 100% No-Hassle Guarantee:We are so confident in our Gold Pain Free IT Plan, that we are willing to back it up with a powerful guarantee that no other IT firm or consultant would dare to make:We guarantee that we will be able to detect, diagnose, and PREVENT any type of network problem from escalating into downtime. If by some odd chance your network goes down, if you get a virus, a hacker invasion, or any other problem that requires clean up and fixing, we will do all of the work necessary to restore your network back to full speed with no additional service fees to you.

Back To Top

Gold Pricing

  • Gold Plan is a Fixed Fee / Device / Month Pain Free IT Plan. Call Today to Learn more
  • Preferred Client Discount of 20% on standard support rates for:
    = Special projects
    = New additions
    = Network Upgrades
    = and out of plan services

Back To Top

Bronze Managed IT Services

Our Bronze Managed IT Services Plan is a starter plan for home-based or small businesses looking to pro-actively monitor their systems 24x7x365, as well having many other benefits

Silver Managed IT Services

Our Silver Managed IT Services Plan, is totally focus on activities that drive sales and revenue, knowing that your technology requirements are being managed effectively and within the scope of your IT budget.

Gold Managed IT Services

Everything covered under our silver managed IT services plan plus more, including aggressive discounting on all future project based IT services. Very affordable and cost effective for any sized business.

Platinum Managed Services

Get total peace of mind with our platinum managed IT Services plan which offers pain and hassle free IT Systems Support for one low flat predictable monthly fee                                            

Full Service Managed IT Services Provider in Houston

We pride ourselves on being one of the best Managed IT Services Providers in Houston and Offering Flat Fee based IT Solutions which help our clients run and grow their businesses more efficiently while lowering IT Support Costs without compromising on service and support.

Houston Managed IT Services Companies Managed Service Providers In Houston Flat Fee IT Services

Houston Managed IT Services Companies

Managed Service Providers In Houston

Flat Fee IT Services

No Long Term Contracts

We don't rope you into a long term contract, we offer easy out 30 day notice agreements

Monthly Status Reports

Get monthly status reports on most of the services we offer, no smoke and mirrors, get more than you bargained for.

Service Guarantee

Money back service guarantee if we can't resolve your technology problems subject to our recommendations

No Markups on HW & SW

No markup on hardware and software of 3rd party professional services, you pay what we pay

Responsive Support

Most reported issues are resolved within 24 to 48 hours of being reported

Fully Documented

We provide a fully documented service history so you know what you're paying for

We use experience strategy and to generate results for our clients

Our team has the proven track record in increasing productivity and reducing IT spending for our clients. Our strategies are designed to achieve one or more of the following goals:

Reduce IT Issues

Eliminate or reduce downtime due to technology Issues

Improve Efficiency

Drive & improve operational efficiency and staff productivity

Drive Measurable Growth

IT issue reduction + improving efficiency of employees = Business Growth