7 Things We Do Better

There are many IT companies to choose from, so hiring the right IT company is a critical decision that can affect all areas of your business

Hiring the wrong IT company can not only cost you the service charges but also you’re putting your good name and reputation at stake

We at iTenol are different in that we like to put our money where our mouth is. See how we are different to other providers.

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7 Things We Do Better To Support Our Clients

Fast Response and Faster Resolutions Times

Unlike many other Houston IT Support companies, We promise to respond within seven minutes or less to all support requests. Our experienced qualified technicians who can fix your computer problem will address your computer support problem immediately or call you back when it's more convenient for you. If your call is not responded to within seven minutes from opening a support ticket, we’ll fix it for free or provide you with a credit on any service agreement.

Immediate Remote Support

Ultra speedy repairs. Why wait all day for your computer or network problem to be repaired? Our rapid remote pc support and network services are the answer to this. Our experienced IT support staff will remotely connect to your computer to troubleshoot and remediate any reported issues. If for any reason our remote support session does not resolve the problem, we'll dispatch a support technician to arrive at your site often the same or next day.

No Geek, No Greek - Just Plain English

IT services delivered with respect and In plain English. You’ll get the clear answers to your computer and IT support questions that you deserve. You won’t be made to feel stupid by any technical talk from our Houston IT support specialists.

100% Satisfaction Guaranteed

You absolute 100% satisfaction is our guarantee. Using our Managed IT Services and IT Outsourcing services you will experience the satisfaction you deserve. You can entrust our experienced IT support techs to deliver the absolute best in class IT management services for a successful outcome with no hassles whatsoever.

ZERO Risk Services

You absolute 100% satisfaction is our guarantee. Using our Managed IT Services and IT Outsourcing services you will experience the satisfaction you deserve. You can entrust our experienced IT support techs to deliver the absolute best in class IT management services for a successful outcome with no hassles whatsoever.

Dedicated Project Manager

Every project is completed in accordance with strict guidelines on budget and schedule. As your trusted IT Services company in Houston, we perform network services, IT consulting projects utilizing best practices and guidelines set out by the PMI. This results in the timely execution of all projects and always within budget. We won’t surprise you with unexpected charges as some incompetent or unethical technicians will. We do the right thing and make no excuses. Your IT support project will be completed within time constraints, resources, scope, and budget.

Accurate Billing or It's Free

Every project is completed in accordance with strict guidelines on budget and schedule. As your trusted IT Services company in Houston, we perform network services, IT consulting projects utilizing best practices and guidelines set out by the PMI. This results in the timely execution of all projects and always within budget. We won’t surprise you with unexpected charges as some incompetent or unethical technicians will. We do the right thing and make no excuses. Your IT support project will be completed within time constraints, resources, scope, and budget.