iTenol

Bronze MSP (Managed Service Plan)

iTenol provides a varying level of Pain Free Managed IT Services based on the network environment, age of equipment and finally your budget..

Initial Site Survey (27-Point Network Audit)

A senior engineer will come on-site to create initial network documentation, as well as audit your network for potential problem areas including:

• Network security
• Data back-ups
• Virus protection
• Spam filtering
• Hardware integrity (check for pending failures)
• System performance and trends
• Overall network design and layout

Network Monitoring:

This 24/7 network monitoring service will allow us to watch every aspect of your network to detect and report problems before they escalate into downtime, data loss, or expensive repair issues. Some of the items we will monitor include:

• Server traffic and load
• Hardware integrity and reliability
• Storage space and availability
• Back-up success and failures
• Anti-virus protection
• Spyware detection and removal
• Uninterruptible Power Supply (UPS) monitoring

Quarterly On-Site Consultation:

Every three months we will come on-site to perform an extensive analysis of your network’s trends, security, and performance, as well as to review your company’s goals and technology issues with you. This quarterly review will allow us to make specific recommendations for improving your network performance, office productivity, and help you plan and budget for future IT needs.

Emergency Response to Technical Problems

• Guaranteed 3-Hour

Remote Support & Diagnosis:

• $22 per 15-Minute Increments

Virus Definition and Security Patch Updates

• Automatic virus definition updates
• Automatic desktop patch and bug fix updates
• Automatic server patch and bug fix updates

Monthly Reporting

• Monthly Executive Summary Report
• Daily System Status E-mail Update

Bronze Managed Service Pricing

• Bronze Managed Service Plan is a Fixed Fee / Device / Month Pain Free Managed IT Service Plan. Call Today to Learn more
• Preferred Client Discount of 10% on standard support rates for:
  • Special projects
  • New additions
  • and out of plan services

Our commitment

Pain Free Bronze Managed IT Services from iTenol offers innovative and essential functions and products for each level of business. Working with or as your IT Department, iTenol focuses on putting you back in control and ensuring technology works for you rather than you working to keep up with technology

Get Started – Try us for FREE!!

iTenol tailors technology solutions with your budget and your needs in mind. For a FREE initial consultation contact us